Privacy Policy

At Fregrancz, we respect your privacy and are committed to protecting the personal information you provide when using our website.

Information We Collect

When you place an order, contact us, or interact with our website, we may collect information such as:

  • Name

  • Phone number

  • Email address

  • Billing and delivery address

  • Order details

  • Information you provide when contacting our support team

How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm and communicate about your orders

  • Provide customer support

  • Respond to your questions and requests

  • Improve our website, products, and services

  • Prevent fraudulent or unauthorized activity

  • Send promotional communications where permitted and applicable

Payment Information

Payments may be processed through third-party payment providers. Fregrancz does not necessarily store complete payment card information on its own systems.

Payment providers may process your information according to their own privacy policies and security practices.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide a better shopping experience.

You can manage cookie preferences through your browser settings where supported.

Third-Party Services

We may use trusted third-party services such as payment providers, courier companies, analytics services, and other technology providers to operate our business.

These providers may access information only as necessary to perform their services and are subject to their own applicable policies.

Information Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Information

We do not sell your personal information as part of our normal business operations.

If you have questions about your personal information or privacy, please contact us through the contact information provided on our website.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements.

Any updated version will be published on this page.

Contact Us

If you have questions about this Privacy Policy, please contact Fregrancz through the contact details available on our website.