Shipping & Delivery

At Fregrancz, we aim to make sure your order reaches you safely and on time.

Delivery Time

Orders are generally delivered within:

2–5 working days

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

Order Processing

Orders are normally processed after they are successfully placed and confirmed.

During busy periods, promotions, or holidays, processing and delivery may take longer than usual.

Delivery Areas

We currently deliver to eligible locations within Pakistan. Delivery availability may depend on the courier service and the address provided at checkout.

Tracking Your Order

Once your order has been dispatched, tracking details may be shared through your provided contact information where available.

Incorrect Address

Please make sure your delivery address and contact details are correct before placing your order.

Fregrancz may not be responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

Delivery Delays

Although we work with reliable courier services, occasional delays can occur because of weather, public holidays, high order volumes, logistical issues, or other circumstances outside our control.

If your order is significantly delayed, please contact our support team.

Damaged or Incorrect Orders

If your package arrives damaged or you receive an incorrect product, please contact us promptly with your order details and clear photos/videos of the package and product.

We will review the issue and provide the appropriate assistance.

Contact Us

For shipping-related questions, please contact the Fregrancz support team through the contact information available on our website.