Terms & Conditions

Welcome to Fregrancz. By accessing or using our website and placing an order, you agree to the following Terms & Conditions.

1. Website Use

You agree to use the Fregrancz website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, slight differences in product appearance, packaging, or color may occur due to photography, lighting, screen settings, or manufacturer updates.

3. Prices

All product prices displayed on the website are subject to change without prior notice.

Fregrancz reserves the right to correct pricing or product information errors when identified.

4. Orders

Placing an order does not necessarily guarantee acceptance until the order has been confirmed and processed by Fregrancz.

We reserve the right to cancel or decline an order in circumstances such as incorrect pricing, unavailable products, suspected fraudulent activity, or inaccurate customer information.

5. Customer Information

Customers are responsible for providing accurate name, phone number, email, and delivery information.

Fregrancz cannot be held responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

6. Payment

Customers agree to provide valid payment information when required.

Available payment methods may vary depending on location and checkout availability.

7. Shipping & Delivery

Delivery times are estimates and may vary due to courier delays, weather, holidays, operational issues, or other circumstances beyond our control.

Please refer to our Shipping & Delivery policy for additional information.

8. Returns & Exchanges

Returns or exchanges are subject to the conditions outlined in our Returns & Exchange policy.

Customers should inspect their order upon delivery and contact us promptly if an item is damaged, defective, or incorrect.

9. Fragrance Experience

Fragrance performance can vary from person to person depending on skin type, body chemistry, weather, application method, and other factors.

Fregrancz does not guarantee a specific duration of fragrance performance for every individual customer.

10. Intellectual Property

All website content, including logos, brand names, graphics, photographs, text, designs, and other materials belonging to Fregrancz may not be copied, reproduced, modified, or distributed without prior permission.

11. Limitation of Liability

Fregrancz will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, technical issues, natural events, or incorrect information supplied by customers.

12. Changes to These Terms

Fregrancz may update these Terms & Conditions from time to time.

The latest version will be published on this page, and continued use of the website after updates constitutes acceptance of the revised terms where applicable.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact Fregrancz through the contact information available on our website.